Toshiba America Medical Systems Inc. announced the launch of 360° Reliance, a comprehensive service and system management solution that maximizes system uptime and improves productivity. The service offering combines personalized attention and new technology solutions to ensure system performance and customers’ abilities to provide the highest levels of patient care.
The system includes 360° Connect, a new customer portal that makes it easier to access system information, track preventative maintenance, submit service requests, manage reports electronically, and navigate the audit process; Vitality XT, a comprehensive solution for managing the acquisition protocols, radiation dose, and utilization of Toshiba CT scanners across a customer’s enterprise that can help drive standardization and safety; and Envision 360, the industry’s first interactive and real-time customizable 3D site-planning tool, which maximizes efficiency in the planning process and gives customers personalized solutions, drastically reducing room design time and ensuring optimal space utilization.
Other features include a remote diagnostic system, customer service network, and DICOM/IHE integration.
