A 2013 MD Buyline survey indicates that Konica Minolta Medical Imaging is the top-rated computed radiography (CR) solutions vendor for the eighth year in a row, the company has reported. The independent industry report gathers evidence-based user satisfaction ratings across various modalities.
Konica Minolta was the only company to receive a 9.0 or higher in each of six categories, and remains the only company to retain a 9.0 or higher composite rating since 2012, a period that has seen the market average for other vendors decline. The survey shows that customers continue to rely on CR technology in areas where it offers the preferred workflow, while using it alongside DR technology.
“The latest MD Buyline results are further testament to the superiority of Konica Minolta CR solutions customer experience, particularly in the areas of performance, post sale support, and reliability,” said Diane Hunt, vice president of marketing for the Americas. “We are very proud to deliver products and services that exceed our customers’ expectations. We and our distribution partners are committed to raising the industry bar for expected level of product features and quality, post sales service and applications training across all of Konica Minolta’s Primary Imaging Solutions.”
For more information, visit Konica Minolta.