Konica Minolta, Wayne, NJ, is offering Blue Moon Lifecycle Solutions, a new program designed to help customers minimize downtime, maximize productivity, and eliminate risk throughout the lifetime of their AeroDR systems. According to the company, the initiative further demonstrates its commitment to helping customers achieve economic value, clinical confidence, and worry-free operation with AeroDR.
“Konica Minolta’s high customer satisfaction ratings are a testament to the exceptional quality solutions and support services we provide,” said Steve Eisner, senior product manager, Konica Minolta Medical Imaging. “Customer support is not just about fixing equipment when it breaks. It’s helping our end users get the most out of their Konica Minolta solutions throughout the product lifecycle so they can enhance the quality of care and be mindful of their return on investment.”
Three Blue Moon Lifecycle Solutions are available to meet an array of needs—Blue Moon Elite, Blue Moon Select, and Blue Moon Basic. “Customers can select the plan that best meets their uptime and productivity requirements balanced against their individual risk tolerance and budgets,” said Eisner.
Konica Minolta differentiates its Blue Moon Lifecycle Solutions by including such added value system lifecycle elements as software upgrades, ongoing user education, a disaster response program, and panel protection to help minimize downtime, maximize productivity and eliminate risk.
For more information, visit Konica Minolta.
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