The research firm KLAS has named the acute care PACS from Sectra the “Best in KLAS” distinction in its 2013 Best in KLAS: Software and Services report. The system was created 20 years ago and now supports 70 million annual radiology examinations internationally.
“We believe that our KLAS scores are representative of an ongoing initiative to increase customer satisfaction. By becoming more systematic in seeking client feedback, as well as making special efforts in understanding the needs of our customer’s customer, referring physicians, we have significantly raised the responsiveness of our support services and improved the overall user experience. The products we have released in the past year are also reflective of our customers’ requirements for effectiveness and innovation,” said Mikael Anden, North American president for Sectra.