Summary: Concord Technologies and Konica Minolta Healthcare have integrated Secure Document Exchange and Practical AI into the Exa Platform to support data delivery, automate document processing, and streamline healthcare workflow

Key Takeaways:

  • Integrated Data Management: The partnership allows Exa Platform users to manage document status, routing, and processing directly within the system, improving operational efficiency.
  • Enhanced Automation: Concord’s Practical AI solutions enable Straight Through Processing, reducing administrative burdens and enhancing workflow automation for better healthcare outcomes.

Concord Technologies has entered into a comprehensive partnership with Konica Minolta Healthcare Americas to strengthen and improve data delivery and usage capabilities for users of its Exa Platform, an integrated, single database PACS and radiology information system (RIS) solution.

Integration of Secure Document Exchange

This partnership brings Concord’s cloud-based Secure Document Exchange platform into the Exa Platform, allowing users to check document status, route documents, and more, directly within the system.

“Konica Minolta was looking for a partner who understands the critical nature of healthcare information transmission, and its impact on clinic operations and patient care,” says Matthew Andersen, executive director, product management, HCIT. “We chose Concord for this reason, and because of their reliable transmission network, which boasts an industry-leading 99.99% uptime, and their AI-driven intelligent document processing capabilities. We know this partnership will dramatically improve operational efficiencies for our customers.”

Practical AI for Improved Efficiency

The partnership also includes the integration of Concord’s Practical AI solutions into the Exa Platform. These solutions offer enhanced data extraction and document classification tools to automate processing and routing of inbound documents, increasing the productivity of administrative teams.

“Ubiquitous, trustworthy exchange of data is essential in today’s healthcare environment,” says William Cavanaugh, president of Concord Technologies.

“Our integration into Konica Minolta’s Exa Platform means Concord can provide its users with powerful tools to receive vital information when they need it. And that’s just the starting point. Concord’s Practical AI will unlock Straight Through Processing, a whole new way to leverage automation to streamline workflows, reduce administrative burden, and, ultimately, improve business outcomes and the delivery of patient care,” he adds.