Summit Imaging, a privately held ultrasound repair business based in the Seattle area, has introduced a standard 6-month warranty for all parts and services. According to the company, warranties for the industry generally range from 30 to 90 days.
“Our team strives to provide the industry’s most reliable support for ultrasound replacement parts and transducer repairs,” said Summit Imaging founder and CEO Larry Nguyen. “It’s due to their achievements that we are the first ultrasound equipment support company to offer a standard 6-month warranty on parts and services.”
The FDA-compliant support company was founded in 2006 and has since seen a 93% customer retention rate. Summit Imaging quotes a 9-minute turnaround time for over-the-phone diagnosis of equipment problems, next-day delivery for replacement parts, and 48-hour repair time for transducers. For more information, visit Summit Imaging.