When it comes to quality management, healthcare providers want much more from their vendors than just regulatory reporting functionality. According to a new KLAS report entitled “Quality Management 2013: The Ripple Effect,” providers look to quality-management solutions to help them facilitate operational and financial improvements and to help drive better outcomes.
KLAS found that the providers surveyed tended to report different levels of impact in terms of how their vendors helped them focus on quality and improvement.
“This research helps confirm several important things about quality management,” said Joe Van De Graaff, report author and research director at KLAS. “Quality management goes well beyond mandatory reporting to CMS and is a key part of the journey toward more accountable and sustainable outcomes. The measurement of quality will continue going forward, and healthcare providers need great vendor partners to help them meet their goals.”
KLAS has received such a large response from providers and vendors regarding this report that it will be holding a webinar for providers on October 15 to dive deeper into the findings and provide answers to provider questions.
