Ziehm Imaging Inc has been awarded with the Bronze Stevie Award in the category “Customer Service Department of the Year – Healthcare, Pharmaceuticals and Related Industries” in the 7th annual Stevie Awards for Sales and Customer Service. The innovation leader in the mobile C-arm market convinced the international jury with Z-Care, its dedicated service program for the North and South American market.
More than 1,100 entries from organizations of all sizes and in many industries were submitted to this year’s Stevie Awards.
Today, mobile C-arms build the centerpiece of many ORs throughout America, and it is crucial to keep hardware and software up to date and eventual down-time to a minimum. The Z-Care program launched to ensure quick and easy access to technical and clinical application support whenever required.
A 24-hour, toll-free hotline with a team of 72 service engineers ensure immediate remote assistance and the shipment of requested parts on the same day. 98% of the parts are delivered within 24 hours to the customer’s site.
